Refund Policy

At Rimit Reseller, we want you to shop with confidence. If you are not completely satisfied with your purchase, we offer a straightforward and hassle-free return and refund process.

1. Eligibility for Returns

• Returns are accepted within 14 days of receiving your order.
• Items must be unused, unopened, and in their original packaging.
• Opened ink cartridges, partially used supplies, or printers that have been used cannot be returned unless proven defective.

2. How to Initiate a Return

1. Email our support team at [ ] with your order ID and the reason for your return.
2. Our team will review your request and provide step-by-step instructions on how to return the product.

3. Refund Process

• Once your return is received and inspected, we will issue a refund to the original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is a result of our error.

4. Exchanges

• If your product is defective, damaged, or incorrect, we will replace it at no additional cost.
• Please notify us within 48 hours of receiving your order to qualify for a replacement.

5. Damaged or Incorrect Items

In the rare event your order arrives damaged, defective, or incorrect:

• Contact us immediately at [ ].
• We will provide either a full refund or send a replacement at no extra cost.

6. Additional Notes

• Refunds may take additional time to appear, depending on your bank or payment provider.
• Please keep the original packaging and receipts until your return or refund is fully processed.

📩 Contact Us

For questions regarding returns or refunds, please reach out to our team: Email: [ ]